Terms and Conditions
Last Updated: [Insert Date]
Welcome to Excellence Management Solution. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Introduction
These terms apply to all visitors, clients, and users of our services. By engaging with our event management services or browsing our website, you agree to these terms.
2. Services
Excellence Management Solution offers event planning and management services including, but not limited to, corporate events, weddings, private parties, and special functions.
All services are subject to availability and may require advance booking.
3. Bookings and Payments
A formal agreement or contract will be issued before any event planning begins.
A deposit is required to secure your booking. The balance is typically due before the event date, as stated in your service agreement.
All payments must be made on time. Late payments may incur additional charges or cancellation.
4. Cancellations and Refunds
Cancellations must be made in writing.
Refunds are subject to our cancellation policy, which is outlined in your contract.
Deposits may be non-refundable depending on the timing and service terms.
5. Client Responsibilities
Clients must provide accurate and complete information about their event needs.
Clients are responsible for ensuring all permissions, permits, and legal requirements for their event are in place, unless otherwise agreed upon.
6. Vendor and Third-Party Services
We may work with trusted third-party vendors (e.g., caterers, decorators, venues).
While we coordinate these services, we are not liable for any issues caused by third-party vendors unless otherwise stated in our contract.
7. Liability
Excellence Management Solution is not responsible for any damage, loss, or injury incurred during or related to the event unless caused by our direct negligence.
Clients are responsible for guests’ behavior and any damage to the venue or rented property.
8. Intellectual Property
All content on our website including logos, text, graphics, and media is the property of Excellence Management Solution and may not be used without our written permission.
9. Privacy
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we handle your personal data.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. The updated version will be posted on our website with the revised date.
11. Governing Law
These terms are governed by the laws of [Insert Country/State]. Any disputes will be handled in accordance with local legal procedures.
12. Contact Us
For any questions regarding these Terms and Conditions, please contact:
Excellence Management Solution
Email: [your email address]
Phone: [your phone number]
Website: [your website URL]